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Sri Srikanth

Advanced Data Analytics & Strategy, Senior Data Scientist, Cisco Digial

Sri Srikanth is a Senior Data Scientist and Senior Manager, Digital Advanced Analytics, for Cisco’s Global Marketing Insights & Analytics team. During his tenure at Cisco he has led data initiatives in understanding and defining Customer Engagement, Marketing Attribution, Customer Journey and more. His work has received multiple industry recognition including the ANNY Award in 2017, ANA Award in 2018 and Highly Commended DRUM Citation in 2018. Previously, Sri chaired the creation of an industry standard for customer data collection at W3C standards organization and chaired the Service Oriented Architecture Best Practices group at Association of Retail Technology Standards. Sri also holds 16 US patents in the fields of e-commerce, payment processing and online personalization.

Articles

December 16, 2019

DIGITAL AND SOCIAL

AI-Marketing is Context-Aware Marketing. Period.

Sometimes, Marketing comes across as one of the most tone-deaf, “throw a dart in the dark”, “spray and pray” type of activity – driving its receivers nuts and the executives funding the marketing activity, to exasperation. No wonder response rates tend to stay low, and Sellers are left wondering as…

June 16, 2019

DIGITAL AND SOCIAL

Using AI to automate away the identification of Target Customers for Marketing Campaigns

AI in Marketing is here and it’s real – and it is solidifying and revolutionizing the art and science of identifying target customers for driving marketing campaigns among leading, data-driven companies across multiple industries. As mentioned in my previous post, the first task of any marketi…

Can Marketing be completely AI-driven & Automated? A Genesis

Oh we are so close! And yet large gaps remain. Marketing can be almost completely intelligently automated away, leveraging large data sets and prior experiences as well as content creation paradigms to create, launch and execute marketing campaigns in an effective and entirely automated way. The pro…

December 13, 2018

DIGITAL AND SOCIAL

An Ounce of Empathy = Several Pounds of Business!

Customer Experience, when boiled down to its essence, flows from the thoughtfulness and care taken by the vendor in serving you, the Customer. This thoughtfulness is often demonstrated through the human element in live interactions as well as in the care given to the buying experience itself. Small,…

November 19, 2018

DIGITAL AND SOCIAL

For a peerless Analytics Team, brilliant Data Analysts just as critical as Data Scientists

Magic in any field happens when expert creators of a tool meet an expert user of the tool – whether that be in Formula-1 Car Racing or taking a Rocket to Mars or a Data Analyst using all the capabilities at her disposal. Expert Mathematicians, Statisticians, Computer Science professionals can…

October 23, 2018

DIGITAL AND SOCIAL

Do You Trust That (Data) Model?

As George Box noted several decades ago, “All Models are essentially wrong, but some are useful”.  The work of statistical analysis, and its modern day derivatives of Machine Learning and Deep Learning, continue to be bold attempts at capturing what are essentially complex activities int…

July 6, 2016

DIGITAL AND SOCIAL

Predictions and Bias – cannot run away from ’em all!

Forecast. Predict. Tell me the Future. So I can plan how to invest today. So I can be prepared for the worst. Thus flows the investment thesis in Analytics today. The craze of pure Business Intelligence that ran from say 1990 through 2005, was replaced by the need to become Predictive. This wave is…

December 14, 2015

DIGITAL AND SOCIAL

The ROI (and Staying Power) of Data Analytics

Much has been written about Data Science and Analytics, but at the end of the day, there is a single reason why Data Analytics has staying power, and continues to attract investment across all industries – and that is its compelling ROI. Yes, industries are awash with a lot of Data, but that i…

From “How Many” to “Who” – A Simple Step toward Profound Insights

Data Monetization – the art of applying Data to drive business value, sometimes pivots on fairly simple steps with profound consequences. One such step in the world of Digital is when one progresses from mastering the metrics of “How many” visitors to understanding the “Who&#…